Client Support Specialist

Client Support Specialist – Disputes

This is a client-facing position within the Solution Operations team, offering hands-on experience supporting legal teams with electronic bundle management across Litigations, Arbitrations, Inquests, and Inquiries. You’ll work closely with internal departments in a fast-paced, collaborative environment, helping to deliver an effective external service while contributing to the development of internal systems and processes.

The company is known for its people-first culture and is looking for a bright, proactive, and tech-savvy individual who’s keen to grow within the team and build a long-term career.

Key Responsibilities:

• Provide disputes technology support, including uploading and organising electronic documentation per client instructions

• Liaise directly with solicitors and barristers via phone and email, advising on best practices and resolving technical queries

• Conduct quality chec...