Client Support Specialist at AbaData

Become a Client Support Specialist with AbaData in Red Deer, AB, and engage with clients through various support channels. Deliver exceptional service and technical assistance to enhance client experience with our energy technology platform.
AbaData is searching for a motivated specialist in a customer-facing role dedicated to onboarding and supporting clients. You'll be the first point of contact, utilizing deep product knowledge to resolve inquiries efficiently, while managing client devices and performing account maintenance tasks. Your proactive approach will be essential in fostering strong client relationships.
Key Responsibilities:
• Respond to client inquiries via email, phone, and chat
• Build product knowledge and provide accurate support
• Manage client devices and perform troubleshooting
• Conduct account maintenance tasks, including data entries
• Maintain detailed records of all client interactions
Requirements:
• Experience in a customer-facing...