Client Success & Renewals Specialist

Ziff Davis, LLC is seeking a Client Success Associate in the Philippines. This role guides clients through the subscription lifecycle, handling sales support and order management to enhance client retention. Candidates should have strong experience in business-to-business support and proactive customer service.

Responsibilities include managing renewals and ensuring customer satisfaction while utilizing tools like Salesforce and Google Workspace. Ziff Davis is committed to a supportive work environment focused on health, wellness, and professional growth.