Client Success Partner - Guided Products

About this Role The Client Success team follows a Client for Life Philosophy, ensuring that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface client’s business priorities, breakdown challenges, and identify the most effective ways to support the client in making the right decisions for their business. They are responsible for onboarding clients, proving the concept of Gartner services, and stimulating client engagement of products that are used by large client teams.
Responsibilities Drive proactive client engagement: monthly touchpoints, onboarding, renewals, and delivery of tailored research aligned with clients’ technology challenges.
Maintain operational excellence by managing essential administrative and operational details, providing timely status updates, and ensuring proactive overcommunication.
Collaborate with senior Gartner team members to identify C‑level clients’ key initiatives and provide solution...