Client servicing and operations - Travel

Company Description
Offline by Happy Hour, as seen on Shark Tank India season 5, is an offline dating company that focuses on creating memorable themed events and group trips to help people build connections and enjoy meaningful experiences. (READ TILL THE END)

Role Description
This is a full-time on-site position in Gurgaon for the CS and Operations Manager (Travel)

We're looking for someone who -

Can be the best possible person clients can reach out to.
Has the hunger to learn and grow and work in a startup.
Has relevant experience in events / travel.
Proven experience of working with a cool brand.
is such a good storyteller, that you convince us on the first call itself. (or email me at [email protected])

Roles and Responsibilities -

Getting in touch with customers, handling queries, solving problems & making sure nobody feels ghosted.
Managing attendee/client data, registrations, follow-ups & keeping things orga...