Client Services Professional III

*CLIENT SERVICES PROFESSIONAL III*
WHAT IS THE OPPORTUNITY?
Leverage adaptable skills and service consistently across different LOB clients including the end-to-end execution of tasks and requests. Responsible for responding to and handling a broad range of complex operational issues for all client levels and all levels of colleagues, delivering an exceptional client service experience. Use product knowledge and standard procedures to provide proactive and reliable solutions to support the client relationship. Provide consistent service through the end-to-end execution of tasks and requests, with a focus on quality and client security.
WHAT WILL YOU DO?
* Entrepreneurial sense of ownership of client inquiries & requests, with proactive anticipation of client needs. Critical thinking to creatively resolve client issues while following standard practices and procedures. Can independently solve a range of straightforward problems.
* Receives general instructions on ro...