Client Services Coordinator

Pleasant persona and excellent communication skills is a must.

ROLES & Responsibilities -


- Handle customer enquires with accurate information – in person, Phone, email, google business, WhatsApp


- Welcome clients to the centre and make them feel comfortable.



- Direct visitors to the appropriate treatment room, manage timings and treatments
manage sales of products and treatments.


- Resolve customer complaints, support with follow up session booking, cancellation, send session reminders


- Manage calendar of all therapists


- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.G. pens, forms and brochures)


- Maintain office security by following safety procedures and controlling access via the reception desk.


- keep inventory of stock


- Keep updated records of off...