Client Services Coordinator

Terms of Employment:

• W2, Contract position, 6 months

• Full-Time, 40 hours per week

• Candidates must be local to Coatesville, PA

• Hybrid role with 3 days onsite, two remote. During training, the first two weeks will be 100% onsite

Overview & Key Responsibilities:

We are seeking a reliable and highly professional Customer Care Specialist to join our client's team. This is not a traditional call center role, but rather a frontline position responsible for managing a wide range of customer care needs for both internal and external clients. The ideal candidate will have strong communication skills, an eye for detail, and be eager to learn and develop a long-term career in a supportive hybrid environment. Key responsibilities include:

• Serve as the primary point of contact for customers, handling inquiries via phone and email.

• Manage the full lifecycle of customer orders, including processing, expediting services, ...