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Client Service Role at CIBC Thornhill

CIBC

vaughan, york region, Canada Full-time June 09, 2026
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Vacancy Description

Enhance client relationships as a Client Service Representative at CIBC in Thornhill. Utilize your financial knowledge to guide clients in their day-to-day banking needs and services.
In this role within the Personal and Business Banking Team, you will support clients at our Thornhill Banking Center. You'll engage in client interactions, assist with transactions, and connect clients with the appropriate CIBC team members. Flexibility to work varied hours, including evenings and weekends, is essential to meet client needs.
Key Responsibilities:
• Engage with clients to manage accounts effectively
• Assist with banking transactions and inquiries
• Connect clients to specialized CIBC team members
• Introduce clients to mobile banking applications
• Ensure a meaningful client experience through problem solving
Requirements:
• Strong client service orientation and empathy
• Goal-oriented with a focus on client satisfaction
• Proficiency in digital banking so...

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