Vacancy Description
Company: CLIC
Department: Group Benefits
Employment Type: Temporary Full-Time (12 months)
Work Model: Hybrid (2 days in office)
Language: Bilingualism in English and French is an asset.
The Opportunity:
The Client Service Representative provides professional expedient customer service to group plan members and service providers regarding health care, dental, and disability claims, plan coverage and claims inquires.
How you will create impact:
Provide customer service and information related to extended health, dental, and disability claim inquiries via telephone, email and Benefits Now messaging.
Investigate problems and research all relevant information using The Co-operators claims payment system and group contract text.
Complete tasks associated with client inquiries, problem identification (such as completion of accurate and effectiv...
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