Client Service Representative at CIBC

Elevate client experiences as a Client Service Representative for CIBC in Campbell River. Utilize your financial services knowledge to support clients' banking needs and connect them with the right resources.
Join CIBC's Personal and Business Banking Team as a full-time Client Service Representative. You'll address client inquiries, assist with transactions, and proactively engage clients to ensure they reach their financial goals. Flexibility is essential, as you may work across multiple banking centres during banking hours, including evenings and weekends.
Key Responsibilities:
• Assist clients in managing accounts and banking products
• Engage with clients to enhance their banking experiences
• Resolve issues by asking insightful questions
• Introduce clients to mobile banking applications
• Collaborate with other CIBC teams to find solutions
Requirements:
• Experience in client service and engagement
• Strong problem-solving abilities
• Digital lite...