Client Service II Representative- Print Production Services

Do not wait to apply after reading this description a high application volume is expected for this opportunity.

US-VA-Fairfax

VA - Fairfax-G Mason Univ-MS

Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team.

Main Responsibilities:

• Promptly informs supervisor of potential problems or customer concerns.
• Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal.
• Strong focus on providing good customer service.
• Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded.
• Oversee...