Client Service II Representative- Print Production Services

Do not wait to apply after reading this description a high application volume is expected for this opportunity.
Client Service II Representative- Print Production Services
US-VA-Fairfax
Job ID: 34526
Type: Full-Time
# of Openings: 1
Category: Office Services
VA - Fairfax-G Mason Univ-MS
About the Role

Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team.

Your Impact

Main Responsibilities:

- Promptly informs supervisor of potential problems or customer concerns.
- Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal.
- Strong focus on providing good customer service.
- Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded.
- Oversees workflow and job balance bet...