Client Service Executive

Reference code: JR

As a Client Service Executive, you will play a key role in supporting the delivery of exceptional after-sales service across our boutique network. Acting as a trusted partner to boutiques, you will help drive operational excellence, support service initiatives, and contribute to a seamless client experience throughout the repair and personalization journey.

You will work closely with boutiques, internal stakeholders, and external partners to ensure service standards are consistently upheld while fostering a culture of client-centricity and continuous improvement.

• Act as the first point of contact for boutiques on daily Client Service topics, providing operational support and guidance.
• Support Client Service operations, including repair follow-ups, service administration, SAP/DARE processes, and digital tools ad...