Client service clerk

Education and Experience

• Education: Secondary (high) school graduation certificate
• Experience: 7 months to less than 1 year

Work setting

• Associations and non profit organizations
• Social service or charity agency

Tasks

• Answer inquiries and provide information to customers
• Explain the type and cost of services offered
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Explain procedures, risks and benefits to clients
• Maintain and manage digital database
• Answer clients' inquiries and provide information

Computer and technology knowledge

• Salesforce

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Bending, crouching, kne...