Client Service Analyst - JP Morgan (MENA), Dubai

JOB REF: 46301

Location: Dubai

Address: Dubai International Financial Centre

Industry: Finance & Audit jobs, Banking jobs, Management & Consultancy, Technology & Data Analytics, Assets & Investments

This role is an opportunity to partner with a Client Service Associate or Client Service Senior Associate to understand client issues, be responsible for providing timely follow-up to clients, and be accountable for client satisfaction through ownership of the problem. As a Client Service Analyst within our Trade & Working Capital team, you will resolve issues by identifying underlying or hidden problems and patterns while building knowledge of Trade & Working Capital products and services. You will serve as a liaison between the CSAM team, Operations, Product, Implementations to provide the best performance of the team, your department, and the firm. You will work independently with supervision and elevate complex issues as necessary to resolve custo...