Client & Retail Experience Transformation Lead

Chanel in Singapore seeks a dynamic lead to enable elevated client experience and innovation across SEAA. This role sits at the intersection of Client and Retail, driving fashion projects that elevate brand equity and client engagement while evolving tools for future needs.

You will oversee a breadth of initiatives—from digital platforms rollout to aftersales excellence and clienteling enablement—ensuring clarity, efficiency, and consistent results across markets.