Client Program Manager Logistics Operations

Job Summary Jabil's Client Program Manager for Logistics Operations acts as the primary liaison between a 3PL/warehouse provider and its clients, while simultaneously acting as an on-floor subject matter expert for operations. They ensure both client satisfaction and daily operational accuracy. The combined role requires a hybrid professional who thrives at the intersection of client relationship management and warehouse floor operations. They are responsible for owning the end-to-end client experience, from onboarding to daily order fulfillment, managing inventory integrity, and ensuring service level agreements (SLAs) are met. Key Responsibilities Client Relationship Management: Act as the primary point of contact for assigned accounts, conducting regular business reviews and maintaining strong, proactive communication. Operational Execution & Monitoring: Oversee daily warehouse functions for assigned clients, including receiving, pick-and-pack, kitting, and shipping to ensur...