Client Onboarding Coordinator at Provident Security

Become the vital link at Provident Security in Vancouver, BC. As a Client Onboarding Coordinator, you will guide new clients through their installation journey, ensuring every detail is meticulously handled.
In this full-time, in-office position, you will oversee the project scheduling process and maintain clear communication between clients and our technical teams. Your role is crucial in keeping installations on track, confirming account readiness, and coordinating with finance and customer service. Bring your organizational skills and clear communication to enhance the client experience.
Key Responsibilities:
• Guide clients through the onboarding process smoothly
• Coordinate installation schedules with technicians and subcontractors
• Monitor project timelines and resolve scheduling conflicts
• Collaborate with finance to confirm job readiness for billing
• Ensure client accounts launch fully prepared and documented
Requirements:
• 3+ years in project co...