Client Manager for Provident

Elevate client relationships with Provident as a Client Manager overseeing a diverse portfolio. Your role involves proactive communication and resolving client inquiries efficiently.
As a key player in managing Provident's building portfolio, you will establish and maintain strong B2B relationships with both new and existing clients. Your ability to facilitate requests, communicate needs clearly, and collaborate with internal teams is vital. This role is essential for ensuring client satisfaction and delivering exceptional service.
Key Responsibilities:
• Support property stakeholders alongside the sales team
• Screen and resolve client inquiries daily
• Summarize inquiries for escalation to senior management
• Maintain accurate client documentation in company databases
• Produce reports on enrollments and billing as required
Requirements:
• Post-secondary education or equivalent experience
• Direct B2B client interaction experience
• Knowledge of prope...