Vacancy Description
The Budds' Group is looking for a Service BDC Client Loyalty representative!
About us
Budds’ Automotive Group is a family‑owned business that has been serving the community since 1973. Built on a simple philosophy, treat every client the way you would want to be treated, we’ve grown into a trusted name in luxury automotive retail and service.
The Service BDC Representative is responsible for working in conjunction with the service team to provide an excellent customer service experience. The Service BDC Representative has excellent communication skills and can build customer trust. When interacting with customers, the Client Loyalty representative must be prompt, professional, and informative.
Job Duties
- Handle inbound and outbound service inquiries via phone, email, and online chat.
- Schedule service appointments and manage the service calendar to optimize workflow and efficiency.
- Responsible for reminding cust...
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