Client-Focused Service Delivery Lead - FinTech SaaS

Bravura Solutions in Johannesburg seeks a Service Delivery Manager to oversee client services and enhance delivery frameworks. This role requires fostering strong relationships with clients and internal teams, ensuring service performance aligns with contractual commitments, and driving continuous improvement initiatives.

The ideal candidate will have experience in a technology or SaaS environment, possess strong stakeholder management skills, and a keen commercial awareness.

The position offers a unique opportunity to work in a collaborative, diverse, and innovative environment.