Client Experience Manager (Aviation)

Designation / Position: Assistant Manager Inflight Operations

Nature of Job / Profile: Non-Flying Job

Assistant Manager, Inflight Support & Concierge Services :

Summary Leads day-to-day support for Flight Attendants and inflight operations, ensuring safe, reliable, and high-quality onboard service. Partners with Safety, Flight Ops, Crew Services, and Airports to drive performance, compliance, and crew engagement.

Key Responsibilities:

• Lead and coach Inflight Supervisors and Flight Attendants to deliver safe, consistent service and on-time performance.
• Ensure compliance with all regulatory requirements (DGCA/CAA), company policies, and safety programs;
  participate in safety meetings and emergency response activities.
• Oversee crew base operations: scheduling coo...