Client Engagement Specialist

YOU MUST APPLY HERE TO BE CONSIDERED: https://forms.Gle/b3AmKHXj24VMcCDY6

Official JD + About us:

https://arrowheadteam.Notion.Site/customer-success-associate-full-time

🧑💻 YOUR ROLE

We’re looking for a customer-first operator who can ensure our enterprise customers have a smooth, reliable, and value-driven experience with Arrowhead’s AI calling agents.

This role is about ownership, follow-through, and trust. You’ll work closely with customers and internal teams to make sure deployments go right, issues are resolved fast, and customers genuinely succeed with our product.

Your work will involve:

• 🤝 Own customer onboarding, go-lives, and early adoption journeys
• 📞 Act as the primary point of contact for day-to-day customer communication
• 🗂 Track requirements, action items, and follow-ups to ensure nothing slips
• 📊 Monitor customer usage, satisfaction, and basic account hea...