Client Engagement Manager

**DESCRIPTION**
The **Client Engagement Manager (CEM)** is responsible for the negotiation, creation, approval, and the implementation of national projects. These responsibilities include business development, project development, budget management, execution monitoring, issue resolution, reporting, and up-selling. The CEM must provide a high level of service to client, collaborate across CROSSMARK lines of business, and drive a culture of sales and service excellence.
**RESPONSIBILITIES**
+ Own and effectively manage all aspects of client and project-specific budgets, including working with clients to ensure on-time payments for work completed.
+ Develop new clients at the national or regional level, partnering with Business Development to identify opportunities and grow pipeline.
+ Responsible for establishing, growing and maintaining sound existing client relationships.
+ Understand client needs and proactively provide updates, project results, insights, reporting,...