Client Care Specialist

This is a remote position. A-Better Heating & Air Conditioning is seeking a Remote Client Care Specialist to provide outstanding support to customers before, during, and after service appointments. This role is responsible for responding to customer inquiries, resolving service-related concerns, coordinating with internal departments, and ensuring every customer receives timely, professional, and personalized assistance. The ideal candidate is customer-focused, organized, and committed to delivering an exceptional service experience. Requirements * High school diploma or equivalent required * Customer service, hospitality, or administrative experience preferred * Strong interpersonal and communication skills * Excellent problem-solving abilities * Ability to manage multiple customer interactions efficiently * Proficiency with Microsoft Office and CRM software * Reliable internet connection and dedicated workspace * Must be legally authorized to work in the United States Benefits * Comp...