Client Associate

About the Company

Nava is on a mission to fix healthcare. Fusing deep benefits expertise with cutting-edge technology, Nava delivers a modern, transparent, and affordable healthcare experience through its AI-powered benefits platform, HQ.

Responsibilities

• Support complex large accounts as a secondary Client Manager, contributing to strategy, reporting, and renewal preparation
• Independently manage a portfolio of smaller large-group clients (100–200 lives) as the primary contact
• Execute core benefits analyst tasks including financial spreading, carrier marketing, quoting, and data analysis
• Maintain and configure benefits administration systems
• Lead renewal and open enrollment preparation, including building presentations and employee education materials
• Coordinate with carriers, vendors, and internal operations to ensure a seamless client experience

Requirements

• 5+ years of recent...