Vacancy Description
Join Berkshire Hathaway Specialty Insurance as a Claims Technology Production Services Lead, overseeing global production support. Manage incidents, mentor teams, and enhance system stability with strategic oversight.
As a key position at BHSI, you will lead a high-performing global team focused on excellence in production services. You will guide the team in North America and Asia, fostering accountability and continuous improvement. Your role includes managing high-severity incidents and providing leadership under pressure while collaborating with various departments like Underwriting and Infrastructure.
Key Responsibilities:
• Lead and grow the Production Services team across regions
• Coordinate during high-severity incidents with cross-functional teams
• Collaborate to diagnose issues and enhance stability
• Manage Incident and Problem Management practices
• Drive post-incident reviews and structured root-cause analyses
Requirements:
• 8–12+ years in reg...
As a key position at BHSI, you will lead a high-performing global team focused on excellence in production services. You will guide the team in North America and Asia, fostering accountability and continuous improvement. Your role includes managing high-severity incidents and providing leadership under pressure while collaborating with various departments like Underwriting and Infrastructure.
Key Responsibilities:
• Lead and grow the Production Services team across regions
• Coordinate during high-severity incidents with cross-functional teams
• Collaborate to diagnose issues and enhance stability
• Manage Incident and Problem Management practices
• Drive post-incident reviews and structured root-cause analyses
Requirements:
• 8–12+ years in reg...
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