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Claims Specialist - Property & Engineering

Zurich Insurance Company

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Full-time July 15, 2026
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Vacancy Description

Job Summary

With moderate direction, handles single and multi-party personal or commercial line claims of moderate exposure and complexity within specific authority limits, to ensure that claims are handled in the most efficient, effective way while delivering a customer-centric claims service.

Job Accountabilities - Key Accountabilities

  • Document claims file by accurately capturing and updating claims data/information.

  • To determine liability by gathering and analyzing relevant factsAnalyse and determine policy coverageWork to have a timely resolution to claims by developing case strategy, developing a case evaluation; escalating issues as appropriate.

  • Establish timely reserves and perform ongoing review throughout the claims cycle within authority limits Assess damagesNegotiate settlement of claim by establishing an appropriate negotiation strategy.

  • Meet quality standards by following best practices....
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