Vacancy Description
Responsibilities
- Check data entry processes to ensure compliance with minimal error
- Assessment of claims in accordance with policy contract and guidelines and approved within the authority limit given
- Verify claims / reports and ensure accuracy in them
- Ensuring emails and telephone call enquiries are well-managed and respond in a timely manner as per KPI
- Ensuring claim settlement is concluded within the agreed Turnaround Time (TAT).
- Responsible for follow up with the end-users ie, policyholders, medical institutions and financial advisers on all issues relating to a claim with the aim of obtaining adequate information to make a decision.
- Analysis workflow processes and streamline when necessary for efficiency
- Look into enhancement of existing system and participate in IT discussion/ UAT testing
- Train junior staff
- Any other projects assigned as and when required
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Submit your application for Claims Senior / Officer at raffles corporate solutions pte. ltd.
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