Citi Applications Support Senior Analyst

Join Citi as an Applications Support Senior Analyst and drive technical excellence in application management. With your expertise, streamline processes and enhance user experiences across the firm’s applications.
In this role, you will provide robust support for Citi’s application systems, focusing on stability and effectiveness. With a minimum of four years in application support, you will actively manage operations and mentor junior team members. Your strong analytical skills will be key to addressing issues and implementing improvements that meet user needs effectively.
Key Responsibilities:
• Support users with technical application issues
• Conduct routine checks for operational stability
• Manage application documentation and user training
• Engage in post-implementation reviews
• Collaborate with tech teams on bug fixes
Requirements:
• 4+ years of relevant application support experience
• Familiarity with ECS, API Microservices, MongoDB, SQL
• Ex...