Cisco IVR Developer with Java and CVP Skills

Excel as a Cisco IVR Developer by utilizing your Cisco CVP and Java skills in DTMF IVR application development. This role focuses on enhancing customer service through technology.
Seeking a developer with a minimum of 4 years of experience in Cisco CVP focused on developing IVR applications. You should possess strong Java skills and be adept in API integration. This role will significantly impact how customer interactions are managed through self-service and agent desktop solutions within the Contact Center landscape.
Key Responsibilities:
• Create DTMF IVR applications using Cisco Call Studio and CVP
• Develop backend integrations with Java and REST APIs
• Ensure smooth data integration between IVR and agent environments
• Assist in UCCE/ICM integration projects for routing
• Conduct IVR application testing with Cyara to validate performance
Requirements:
• 4+ years of DTMF IVR application development experience
• Proficient in Java and client backend int...