CICD DevOps Support

Purpose

This document defines the roles responsibilities deliverables service levels KPIs and governance model for CI/CD DevOps Support across Production DR UAT and SIT environments. The vendor shall provide experienced DevOps engineers responsible for design implementation support and optimization of CI/CD pipelines within the Banks GitHub-based DevOps ecosystem.

Scope of Services

• Design build and maintain standardized CI/CD pipelines using GitHub Actions.
• Implement reusable workflow templates and enforce PR-based branching strategy.
• Integrate SonarQube security scanning and quality gates within pipelines.
• Manage artifact versioning release tagging and traceability.
• Implement Git branching/merging strategies code review workflows and release tagging.
• Support cloud/on-prem deployments including ARO/OCP where applicable.
• Set up application performance monitoring (e.g. Dynatrace) traces and SLO dash...