CI partner Lead logistics SME SCM 4PL

This is a dual role in the Continuous Improvement team that plays a key part in driving the performance productivity of Supply Chain/4PL teams while acting as a subject‑matter expert for the supply‑chain platform, improving the customer journey with support on business implementations and EDI solutions.

• Accept and apply global standards in local CX teams, including change management
• Challenge standardization practices that do not facilitate customer quality, increase efficiency, and support digitization
• Support the Area CX Manager in defining complementary local metrics aligned with global KPIs and ensure performance management cycles are in place and followed up across CX teams
• Coordinate and review all functional excellence activities within the area and develop change‑management strategies to ensure successful implementation and adoption of changes
• Promote a continuous...