Chief Operating Officer

CSP has partnered with a growing local distribution company to identify a Chief Operating Officer (COO)/Chief Experience Officer (CXO) in the greater Washington, DC / Central Maryland area. This executive will drive operational excellence, scalable growth, and digital enablement across the organization, with full accountability for day-to-day operations and customer delivery performance.

Role Overview

This is a critical executive leadership role responsible for overseeing the company’s end-to-end operations, including customer order lifecycle, supply chain, fulfillment, and technology enablement. The COO/CXO will ensure operational efficiency, profitability, and scalability while delivering a best-in-class customer experience across both traditional and digital channels.

The role sits at the intersection of operations, customer experience, and technology, with a strong emphasis on distribution execution and ecommerce-driven growth. <...