Chief Operating Officer (COO)

Chief Operating Officer (COO) – Restaurant Group | East Africa

Uganda & Kenya | 18+ Branches | Rapid Expansion

A leading and fast-growing restaurant group in East Africa is seeking an exceptional Chief Operating Officer (COO) to drive operational excellence, growth, and innovation across multiple locations.

This is a unique opportunity for a visionary hospitality leader who can build high-performing teams, scale operations, enhance customer experiences, and leverage technology to shape the future of dining in East Africa.

Responsibilities

-Lead multi-branch restaurant operations across Uganda and Kenya.

-Drive profitability, operational excellence, and world-class customer experiences.

-Develop and empower senior leadership teams and branch managers.

-Establish KPIs, performance systems, and operational standards.

-Lead expansion strategies and new branch openings.

-Strengthen brand culture, service quality, and gues...