Chief of Staff

About the Role

Contract type: Permanent

Hours: Full-time, 35 hours

Location: Head Office, Nottingham (Hybrid working, minimum 2-3 days per week)

Here’s a taste of what you will be doing as a Chief of Staff at Nottingham Building Society:

• Shape and drive strategy: Lead the strategic planning process across the organisation, partnering with the CEO, ExCo, and PMO to develop, challenge, and execute initiatives aligned to our long‑term vision
• Turn insight into impact: Synthesise market intelligence, customer insights, and internal data to identify risks, opportunities, and emerging trends that inform decision‑making
• Deliver executive‑level performance insight: Define KPIs, track progress, and produce clear, high‑quality reporting and narratives for Executive and Board audiences
• Act as the CEO’s strategic right hand: Lead cross‑functional priorities, support decision‑making, a...