Chief Customer Experience and Operations Leader

SupportFinity™ is looking for a Head of Customer Success & Happiness to establish the Customer Service & Operations function for a new digital telco brand in the UAE. You will be responsible for ensuring exceptional customer experiences and operational proficiency, working closely with cross-functional teams.

The ideal candidate has over 15 years of experience in customer service and operations, especially in B2C environments, and a strong ability in CX strategy and team leadership.