Vacancy Description
- Supervises and directs Concierge Bell Desk activities and Bell Staff as well as Doormen Valet Parking and airport transportation requirements
- Provides information pertaining to all hotel services local places of interests restaurants doctors sightseeing tours and any other information likely to be of interest to guests
- Recommends first and foremost the hotels own Food and Beverage outlets before outside restaurants with full knowledge of the outlets (e.g. cuisine operating times etc.
- Ensures the lobby is always kept in an orderly fashion
- Prepares efficient work and vacation schedules for Concierge Doorman and Bell Services taking into consideration project occupancy and forecasts and large group movements
- Ensures that all Concierge Doormen Valet and Bell staff are neat clean and punctual at all times and that they perform the task assigned to them promptly and efficiently
- Handle problems associated with guests and ...
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