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Chat Service Representative

Gotham Biotech

Portland, ME, United States Full-time July 23, 2026
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Vacancy Description

This is a remote position. We are looking for a dedicated and empathetic Live Chat Support Agent to join our agile customer service team. In this role, you will be the frontline representative for customers seeking immediate assistance with inquiries, technical challenges, account management, and product guidance. Your clear, professional communication and timely issue resolution will play a crucial role in enhancing customer satisfaction, fostering loyalty, and supporting overall business growth. Youll operate in a fast-paced, remote environment, leveraging your problem-solving skills and technical proficiency to deliver seamless digital support. By collaborating with cross-functional teams and contributing valuable customer insights, youll help shape service improvements and drive continuous innovation. This position is ideal for a self-driven professional passionate about delivering exceptional customer experiences and making a measurable impact from day one. Responsibilities Delive...

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