Chargeback Analyst

Chargeback Analyst at Growing Company
Job Description
The Chargeback Analyst researches, analyzes, and resolves chargeback discrepancies to ensure accurate credits within wholesaler and distributor contractual terms. This role interprets large datasets across multiple systems, validates deductions against contracts, negotiates paybacks with partners, and delivers clear, data-driven insights that support informed decision-making. The analyst supports departmental goals, drives key initiatives, and provides training and guidance to other chargeback analysts while serving as a subject matter expert on chargeback processes and systems.
Responsibilities

+ Monitor daily chargeback operations and ensure chargebacks are processed accurately and appropriate payments are issued within required timelines and contractual terms.

+ Provide coaching, mentoring, and training to chargeback analysts, reinforcing adherence to department policies and procedures at all times.
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