Change Management & Reporting Coordinator

Change Management & Reporting Coordinator

Supports organizational change initiatives by developing training programs, creating user‑friendly learning materials, and ensuring employees confidently adopt new systems and processes. Also supports reporting activities across multiple software platforms to gather information, understand workflows, and translate system functionality into clear documentation and training resources.

Responsibilities

• Design and develop training programs that support new processes, tools, and organizational changes.
• Build structured lesson plans outlining objectives, content flow, activities, and assessments.
• Create high‑quality learning materials and end‑user support resources.
• Facilitate instructor‑led sessions with demonstrations and hands‑on practice.
• Develop digital modules, walkthroughs, and tutorials for independent learning.
• Produce concise, easy‑to‑use resources tha...