Certified Rehabilitation Counselor

**Description and Requirements**

**The Team You Will Join**
On MetLife’s Global Customer Service and Operations (GCSO) team, customer care is built on trust, empathy, and a commitment to continuous improvement. Whether guiding customers through life’s important moments, solving challenges, or simplifying processes with innovative technology, you’ll help deliver a differentiated experience grounded in operational excellence. Backed by a collaborative team, you’ll play a vital role in strengthening the way we care and advocate for millions worldwide. Here, making a real difference isn’t just a goal - it’s what we do, one conversation at a time.
**The Opportunity**
In partnership with our Claims organization, the Vocational Rehabilitation Consultant leverages specialized vocational rehabilitation expertise to evaluate claimants’ functional capacities, employability, and return-to-work potential. The consultant develops, coordinates, and facilitates individualized rehabil...