Vacancy Description
Job Responsibilities
- Ongoing development and implementation of Slot and Table Games equipment Maintenance and Repair Processes and Customer Service Training.
- Complete all Technical activities in assigned areas, ensuring provision of excellent customer service.
- Ensure adequate technical floor coverage in the gaming areas at all times.
- Ensure that Technical work space areas are kept clean.
- Ensure that every slot machine and table games equipment is in optimum operational condition.
- Participate in and assist with assignments and special projects as requested, ensuring efficiency and minimal downtime for the departments and the company.
- Relocate and or install equipment, ensuring fully functioning equipment within an acceptable time frame.
- Respond to service calls in a timely manner, ensuring that customer service standards are met.
- Handle customer technical complaints personally wherever possible, redir...
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