Cashier

Overview

Is responsible for handling transactions and providing excellent customer service in a spa environment.

Cashiering and Payment Handling

• Process payments for spa services and retail products using cash, credit cards, or other payment methods.
• Issue receipts and handle refunds or adjustments as needed.

Customer Service

• Greet clients warmly and assist with inquiries about spa services, products, and promotions.
• Address customer concerns or complaints professionally and escalate as needed.

Booking and Scheduling

• Assist clients with booking spa appointments and ensure proper documentation.
• Coordinate with therapists and staff to ensure seamless scheduling.

Administrative Support

• Maintain accurate records of daily transactions and reconcile cash drawers at the end of each shift.
• Update client profiles and maintain confidentiality...