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Case Manager/Supported Housing

Hamilton Madison House

Queens, New York, United States Full Time Regular July 08, 2026
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Vacancy Description

Position Summary

Hamilton-Madison House’s Supported Housing program provides long-term housing options for individuals with Serious and Persistent Mental Illness (SPMI), enabling them to live independently within the community. The Case Manager supports tenants in maintaining stable housing, improving independent living skills, and accessing community-based resources. This role emphasizes recovery-oriented, trauma-informed care and adherence to OMH guidelines and standards.

Responsibilities

  • Provide ongoing case management services to a caseload of tenants in supportive housing
  • Conduct initial and ongoing assessments of tenant needs, strengths, and goals
  • Develop, implement, and regularly update individualized service plans in collaboration with tenants
  • Assist tenants in obtaining and maintaining benefits (e.g., SSI/SSD, SNAP)
  • Support linkage to mental health, medical, and substance use treatment providers
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