Workplace Support Analyst, GREF Support Operations

Description
Global Real Estate and Facilities (GREF) is seeking an analytical and process-oriented analyst to help build and enhance our global support operations. This role will dive deep into our operational processes, analyze our data, and identify opportunities to improve our service quality and customer experience. GREF supports Amazon's corporate offices across more than 60 countries and a workforce of 300,000+ employees. This position will help GREF drive operational efficiency through defect reduction, tool optimization, and partnership with our global service delivery teams.

The successful candidate will support data analysis, process documentation, and process implementation working with facilities and program teams. We seek someone who combines strong analytical capabilities, excellent documentation skills, and attention to detail. The role requires someone organized and adaptable in a fast-paced environment. Success depends on project management and operational ...