Vacancy Description
We are looking for the applicant who can join our team
Job Title: Workforce Planning Manager
Location: Stoke-on-trent
Start date: Immediate
Contract type: Permanent
Salary & benefits: Industry Standards
Requirments:
The candidate should have the below skill sets,
- At least 7 years of direct experience in Workforce management and analytics.
- Experience in Omni-channel queue management plus (email-CHAT-Calls).
- A minimum of 5 years of supervisor experience required.
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