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Win-Back Business Development Representative (BDR)

Harte Hanks

valencia, valencia, Spain Full-time June 03, 2026
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Vacancy Description

We are seeking a high-energy, driven

Win-Back Business Development Representative (BDR)

to join our team. This role is ideal for a proactive hunter who thrives on re-engaging former and declined customers. You’ll focus on building relationships, understanding churn reasons, and reigniting interest through strategic outreach.

Responsibilities: Re-Engage Past Customers : Outreach to declined and churned accounts and previously engaged prospects. Strategic Outreach : Execute multi-channel campaigns (calls, emails, social) to reintroduce the value proposition and address past objections. Account Research : Understand churn reasons, competitor positioning, and current business needs. Collaborate Across Teams : Partner with internal teams to align on messaging, offers, and retention strategies. CRM Management : Maintain accurate records of outreach, feedback, and progress in the CRM system such as Salesforce and Outreach.

Required Technical and Professiona...

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