Vacancy Description
ibex in the Philippines is seeking a candidate to oversee a team of analysts responsible for workforce planning and intraday management. The role involves ensuring adequate staffing and developing contingency plans during peak demand.
Ideal applicants should have 2-3 years of supervisory experience in a call center environment, strong analytical skills, and familiarity with scheduling software.
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Submit your application for WFM Night-Shift Supervisor: Intraday & Forecasting Lead at ibex
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